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FREE SHIPPING AND RETURNS ON ORDERS OVER $75 FREE SHIPPING AND RETURNS ON ORDERS OVER $75
Triumph Help and Information

Return policy

Triumph is committed to ensuring you are completely happy with your lingerie purchase. If for any reason you are unhappy with your order due to damaged or faulty goods, incorrect supply of order, or perhaps you've just changed your mind, simply return your garments in their original condition within 30 days of the purchase date to our online store.

Please note:

  • We are unable to accept returned garments which have been worn, washed, or have had labels and tags removed.
  • Proof of purchase must be provided when returning your goods.
  • Original freight charges will not be refunded unless the goods are deemed damaged or faulty at time of purchase.
  • If you are unsure about returning your garment, please do not hesitate to contact us on 1800 777 208, we will be more than happy to help you out!

How can I return garments?

Simply download a new return form here and send your parcel to the reply paid address below.

Returns address

Goods should be returned via Australia Post to:

Reply Paid 527
Triumph Online - Returns
PO Box 527
Wynnum Central QLD 4178
Australia

Triumph is committed to ensuring you are completely happy with your lingerie purchase. If for any reason you are unhappy with your order, you can return or exchange your product purchased online via post within 30 days of the purchase date, with presentation of receipt/s. Simply complete the returns form and send it to our online returns team. Customers are responsible for all return postage costs. If you are returning or exchanging a faulty or damaged item, subject to inspection Triumph will arrange a refund of incurred postage costs.

Please note:

  • We are unable to accept returned garments which have been worn, washed, or have had labels and tags removed.
  • Proof of purchase must be provided when returning your goods.
  • Original freight charges will not be refunded unless the goods are deemed damaged or faulty at time of purchase.
  • Customers are responsible for all return postage costs.
  • If you are unsure about returning your garment, please do not hesitate to contact us on 0508 415 415, we will be more than happy to help you out!

How can I return garments?

We offer a FREE RETURN.

To receive a free return label, please email your request to returns.nz@triumph.com or simply contact us on 0508 415 415.

Simply download a new return form here and send your parcel to the address below.

Returns address

Goods should be returned via New Zealand Post to:

Triumph Online - Returns NZ
PO Box 527
Wynnum Central QLD 4178
Australia

Customer Service

Mon-Fri
8:30 am - 4:30 pm AEST9:00 am - 5:00 pm NZST

Phone
1800 777 2080508 415 415

Email
queries.au@triumph.comqueries.au@triumph.com

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